Service Technician - Refinery And Petrochemical
Service Technician - Refinery and Petrochemical Location: Solenis, North-west, Italy
About Us
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16, 100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized three years in a row.
Job Description
For the Industrial Water Treatment (IWT) Sales organization in EMEA, we are looking for a:
Junior Field Service Engineer / Service Technician - Refinery and Petrochemical Region: North-west, Italy
Reports to: Area Manager
Weekly working hours: 40 hours
What You'll Do: Perform all scheduled service at our customer site on time and as scheduled by the manager. Work with the sales team to ensure sales growth at customer site/area and district. Collaborate with sales representatives to develop daily activities to secure and grow our business. Ensure all necessary communications with customers regarding inventory, testing, and equipment. Focus on removing routine testing and service activities from sales representatives. Provide reports to customers in the assigned format in a timely manner. Respond promptly to requests for information from customers and managers. Monitor chemical inventory to prevent run-out situations and ensure proper lead time for each product. Check all feed equipment to ensure no issues are present. Provide first-level maintenance on the equipment. Troubleshoot equipment issues. Details of day-to-day responsibilities: Collection of samples at customer sites. Water analysis in boilers, towers, osmosis, and wastewater in heavy industry environments. Reports and data management. Probe calibration. Review of stocks of chemical products. Review of the operation of chemicals measurement. Control equipment maintenance of laboratory equipment and instrumentation. Check the operation of dosing pumps and other equipment. What You'll Bring: Higher or Intermediary Education preferably in Chemistry, Chemical or Environmental Engineering, Industrial Chemistry, or Perito chimico is required, or relevant years of experience in lieu of a degree. Service experience or knowledge in Water treatment (Refinery & Petrochemical industry) is a distinctive advantage. Customer focus - Ability to fulfill customer needs and expectations. Must be professional and confident with internal and external customers.
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