Serviceability Expert Ne

Serviceability Expert
Ne
Liguria, Ne

Mission As we progress with the Serviceability Transformation of our company, we're looking to onboard a Serviceability Expert to deploy our Serviceability Guidelines across the Product Lines of Business.

Joining the Serviceability Excellence Chapter, they will be accountable for the deployment of the transformation within the Secure Power Division, especially on Cooling.

As the team is quickly evolving, they will have to adapt to the current needs of the team as well as prepare for the future operating model.

The right candidate for this challenging role will work most of the time with counterparts in Europe, although part of their time (~25%) will be exchanging with colleagues in Asia or North America.

If you are capable of seeing our products from a services standpoint, and our services from a product standpoint, this job may be for you.

Main Responsibilities: Lead the deployment of the Serviceability Guidelines at Squad / Project level for Electrical / Mechanical, Digital and Circular ServicesDrive the technical and business enablement of Services through Product developmentFacilitates the collaboration between Services and Product SquadsTrains the Product LoB community on ServiceabilityAssesses offer Serviceability and provides technical / design recommendations to the Product SquadsIdentify the roadmap of projects within the Cooling LoB susceptible to have an impact on the Services growth ambitionsParticipate in the innovation phase of the Offer Creation projects prescribing features and specifications that will enable future servicesDrive the engagement of Services within the Product LoB projects with a growth mindsetInfluence the product design through the Service specifications implementationEvaluate Services stakes and revenues linked to offer development and offer optimization from the Product LoBsReveal the customers' needs related to the offer serviceability and ensure the integration of these needs in the offer specificationsParticipate in the life of the Agile Squads of the Offers LoBs as member of the Serviceability Excellence Chapter, representing the voice of the Services LoBDefine and lead the preparation of the Services trainings for new offers, size application opportunity by geography and ensure regional implementationIdentify early actions on withdrawal of existing offers and lead the engagement of the Services stakeholders in the End of Commercialization of the offerDevelop the Project Management Plan for Service deliverables, aligned with the offer launch planInteraction: Product LoBs: Product Owners, Scrum Masters, Designers, Quality and Industrialization Leaders, EcoDesign LeadersServices Squads: Product Owners, Marketing Managers, Scrum MastersKey Metrics: Services Attachment Rate in Business CasesServiceability index for product portfolioSkills and Capability: Strong knowledge and experience in Services' Customer ApplicationsPresentation and training skillsHigh power of collaboration, influence, and assertivenessTechnical background and field or design experienceStrong initiative and self-motivationCritical thinking and problem-solving skillsPlanning and organizingDecision-making, renunciation managementAbility to work cross-functionally with other departmentsAbility to multi-task and deliver high quality results. Strong synthesis capabilities and analysisSolid background in Secure Power (Technical, Industry, R&D), especially in CoolingFluent EnglishWorkplace: Conselve (Padova - Italy)

What's in it for you? Permanent contract;Flexibility on the job;Exciting work in an international company, with opportunities to lead and contribute to various projects by collaborating with cross-regional teams;Special training tailored to your needs and career goals;Development opportunities based on clear career paths to grow through experience and exposure;An environment where employees have equal opportunity to reach their full potential, depending on performance and personal aspirations;Comprehensive family leave program;Let us learn about you!

Apply today. You must submit an online application to be considered for any position with us.

This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue

+13% organic growth

150 000+ employees in 100+ countries

#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

This extends to our Candidates and is embedded in our Hiring Practices. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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