Servicenow Consultant
Tata Consultancy Services (TCS) is looking for a ServiceNow Consultant in Milan for one of our top clients, a main actor in the European and global market.
With a large digital transformation already starting in the Group, they want to implement and integrate new complex interfaces, upgrade their systems and develop new business models.
The candidate will deal with different ServiceNow modules, Environment in Constant innovation and enabling recently released features.
The ideal candidate: Technical design, development and testing of complex programs.
Ability to highlight pros and cons of the different solutions available for the Business Needs (including risk and impacts); advisor to relevant stakeholder for decision taking.
Development in full autonomy of Technical Specifications of medium / high complexity, based on the Business requirement received, in the context of design activities or maintenance and modification of the application / modules.
Consults with Process Leaders to develop appropriate technical solutions in Service Now Interfaces with clients and customer's technical teams as needed.
Guides junior members of the team.
Ensure that all organizational process follows compliance parameters and standards.
Required Experience: Italian and English communication proficiency.
Good knowledge and understanding of ITSM, ITIL and CMDB framework.
4 years minimum of experience in ServiceNow Demonstrated strong understanding of the following ServiceNow technologies / modules: ITOM (incl.
CMDB, event Management, Service Mapping), Project/Portfolio Suite, HR services (incl.
HR Service Catalogue, portal).
Excellent attention to details, ability to multitask and effective time management skills Advantages: Knowledge of web based development languages, specifically: JavaScript, Ajax, HTML, CSS Why choose TATA?
TCS is a company leader in the Consultancy Services sector, and our primary goal is to grow, offering stability and possibilities to all our employees.
our offer includes: multinational work environment permanent contract competive offer and benefits flexible and agile work environment hybrid work solutions, without the need to work 100% from office premise even after the pandemic situation normalizes If you are ambitious, passionate with new technology and digital transformation, we look forward to receiving your application!
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