Services Channel Business Development Manager
Lifecycle Services Channel BDM - Italy
We are looking for a Channel Business Development Manager to join our team to drive a transformational change in the reseller channel.
Our aim is to develop partners so that they can provide a consolidated workplace experience for their customers.
Scope of the role is HP's Personal Computing and Office Printing Services and Solutions portfolio across product lifecycle services, managed print services and PC & Print Software, in one word: HP Workforce Solutions portfolio.
This role is ideal for people who want to be part of the emerging HP business area for the future and drive its growth and development.
Partner enablers to help grow sales and delivery of HP Services (PC and Print) (including value proposition, program, tools, dashboards, incentives)
**Responsibilities**:
- Partner enablement: value proposition, collaterals, trainings
- Partner selection, segmentation, adoption, certification
- Services channel programs deployment
- Partner Services joint business plan for top partners
- PBM education on channel tools, programs, growth initiatives
- Business dashboards & analysis
- Linkage to technical support resources
- Limited to no involvement in end-user sales or partner account management
Key performance metrics
- Services p-rate
- Sell-thru, services mix
- Growth initiatives performance
- Number of partners selling Services
- Channel program partner participation
- Partner share of business
- Engagement with other teams
- Day to day Partner engagement together with Market Channel Sales team
- Feedback on products, pricing, value proposition, sales enablement, and growth initiatives to GCWS and GBU
- 4P planning: channel incentives development with Services Categories
Key required experience / attributes
- Services sales background
- Partner management experience
- Good mix of analytical and action-oriented mindset
- Good communication skills within Market and on global level
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