Sfe Crm Lead Lazio

Sfe Crm Lead
Roma
Lazio, Lazio

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care.

With around 10, 000 colleagues, and a promise to be forever caring, our products and services are available in over 100 countries.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.

The company is a constituent of the FTSE 100 Index (LSE: CTEC) and in 2021 revenues were over $2 billion.

At ConvaTec, our vision is pioneering trusted medical solutions to improve the lives we touch.

We are a global medical products and technologies business focused on serving people and care givers in the areas of advanced wound care, ostomy care, continence and critical care and infusion care.

We devise, develop and manufacture products and services that support people with deeply personal and challenging medical conditions, helping to improve care for them and giving them greater confidence, freedom and mobility.

We are guided by our five core values that shape the way we work, every day:

- Improve care, _

- Deliver_

- results, _

- Grow_

- together, _

- Own_

- it and_

- Do_

- what's right_

- We are a global Group, with over 10, 000 employees and operate in over 100 countries.

Group revenues in 2021 were over $2, 038 million.

**Key responsibilities**:

Supports the Italy SFE & Commercial Excellence Lead by providing expertise in data for CRM system adoption and usage.

Articulate the data needs of the market, understanding the available data sources within the market.

Extract and analyze CRM data sets / integrate with external data sets for reporting purposes including Sales.

**The role holder will need to**:

- Create standardized/centralized reporting catalogue (Central)

- Help to define, deliver, and maintain a set of common Europe sales reports

- Extract CRM data and integration with external data sets for reporting purposes

- Interrogate large data sets and answering analysis-based queries relating to CRM data

- Create periodic and ad hoc reports, dashboard summaries for management/ executive decision-making regarding the salesforce

- Analyze and report on CRM and related sales data using PowerBI and other O365 tools

- Assist users with the creation of CRM personal views, dashboards and minor reports/extracts

- Spot trends in data and keeping management informed of KPIs, including highlighting significant deviations in data trends and unusual data errors

- Proactively analyzing data to identify opportunities that can improve sales efficiency or that may require further analysis

- Contribute to training material and creation of technical documentation

**Language Skills Required

- Italian: Mother tongue or native level

- English: Fluent (speaking/writing/reading)

**Must Have**:

- Experience with MS Dynamics

- Excellent Excel skills

- Experience with Power BI to include query writing, database design and administration

**Desirable

- Experience in the med-tech or pharmaceutical / healthcare industry

LI-PF2

LI- Hybrid

**Beware of scams online or from individuals claiming to represent Convatec

**Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment.

This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

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