Shop Logistic Support Specialist Milano

Shop Logistic Support Specialist
Milano
Lombardia, Milano

Guide the Local Shop Logistic Support team in the daily activities and support them in the exceptions management and in the supplier issues resolution

- Perform analysis on performances and process monitoring activities for a cluster of countries

- Manage service support for the assigned countries

- Manage supplier performances and collaborate with them to assure flowless communication and prompt problem solving

- Team up with account payable team, supply chain and IT team to assure Procure to Pay processes are efficient as well as accurate (claims, return management, etc. )

- Contribute to improve the Purchasing processes and support performance excellence journey

- Recommend improvement actions based on the continuous analysis of KPIs, both internally and with suppliers

- Contribute to Roll-out Amplifon Supply Chain transformation in the different Country Organization

**What you'll need**:

- Bachelor's degree in supply chain management, operations, logistics or engineering

- 3-5 years of experience in Supply Chain, Customer Service, Logistic Operations, Procurement Operations, Sales Support

- Continuous improvement oriented

- Very good knowledge of MS Office in particular Excel

- Customer oriented approach, able to problem solve and support resolution

- Ability to work well through cross-functional activities and responsibilities and to drive them

- Very good team player

- Excellent communication and analytical skills

- Fluent in English and in Italian, other languages (i. e. French, Spanish) are appreciated

- Working knowledge of ERP (Oracle preferred) and order automation tools (EDI protocols, Supplier Portals, et. )