Site Leader Milano

Site Leader
Milano
Lombardia, Milano

Job Description Summary**:

The Site Leader is responsible for developing and maintaining strong interpersonal relationship with customer representatives, ensuring customer satisfaction and loyalty while maintaining and meeting the daily service repair needs of all General Electric HealthCare equipment in the assigned site.

This position will be responsible for management of multi-vendor orders in North West Italy, mainly for the Lombardy (Milan)

**Roles and Responsibilities

- Customer Satisfaction: maintain open communications with customers and all stakeholders involved (clinical, biomedical engineering, Head of Dept. , hospital line management) to ensure solutions and appropriate follow-up.

- Technical: coordinate maintenance and repair need on equipment in the assigned site.

Support in planning and coordinating Preventive Maintenances and Functional Management Inspections completion.

- Productivity: support the planning of third parties' services at the customer site in order to maximize productivity.

- Administration: follow up and administrative responsibilities such as maintaining customer service logs, customer service reports and internal service records in a timely fashion.

- Commercial: support in sales opportunities.

Assist equipment sales team in identification of opportunities and promotion of GEHC offering.

Participate in identifying customer solutions leading to site profitability and customer satisfaction.

**Requirements**:

- Degree in Biomedical Engineering or similar and relevant experience on field

- Excellent analytical, negotiation and communication skills

- Ability to plan and organize work effectively

- Fluent in Italian (mother tongue level), Fluent in English (oral and written)

GE Healthcare is an Equal Opportunity Employer where inclusion matters.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

LI-AC2

**Additional Information**:

Relocation Assistance Provided**:No