Site Quality Coordinator
Leads and executes all aspects of the plant/department quality program using existing procedures to enable the facility to profitably meet customer and product regulatory requirements related to the quality management system and related business quality strategies.
Enhances front line knowledge and accountability for quality across key roles and promotes a customer-focused culture within a single plant.
Requires conceptual knowledge of theories, practices, and procedures within a job discipline.
**Responsibilities / Duties**:
- Implements and maintains the site quality program and ISO 9001 certification and GMP guide line which aligns to the Business Quality Strategy at the plant level.
- Provides an effective interface between customers and the plant to ensure consistent high quality service to customers.
Represents the "Voice of Customer" at the plant level.
- Acts as plant interface in cross-functional relationships, services and flow of information between the plant and the customer, and functions related to the product quality/regulatory requirements related to the quality management system.
- Monitors effectiveness of the quality management system and identifies improvement opportunities to enhance productivity of system elements.
- Generates quality data to drive product quality improvements.
- Leads at the site-level (includes cross-functional) management of change activities related to product quality.
- Ensures plant Operating Discipline system, procedures and guidelines meet quality system requirements, as appropriate and serves as element focal point for the quality requirements of the Operating Discipline Management System.
- Trains and provides guidance to plant and other roles that impact product quality on customer and product regulatory requirements, and the use of supporting quality tools and processes to achieve plant and business goals.
- Identifies and leads product quality improvement opportunities and problem-solving efforts at the plant level, as determined through data analysis, customer feedback, continual improvement projects, and other quality-related programs.
- Manages the plant quality system - audit program and conducts internal and third party audits, in conjunction with Business or Site strategies, leveraging findings to drive continual improvement.
**Experience**:
- Master degree in Engineering, Chemical Engineering, Industrial Engineering or any related fields,
- + 5 years experience in quality systems, ISO 9001 and manufacturing are required.
- Fluent Italian Language and advanced knowledge of English Language
Dow Offers:
- A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
- On-going learning opportunities within a diverse, inclusive and rewarding work environment
- Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
- The chance to work within a global company and interact with colleagues from around the world
- Opportunities that spark your imagination and ignite your passion to help others
**About Dow
Dow (NYSE: DOW) combines global breadth, asset integration and scale, focused innovation and leading business positions to achieve profitable growth.
The Company's ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company, with a purpose to deliver a sustainable future for the world through our materials science expertise and collaboration with our partners.
Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer care.
Dow operates 106 manufacturing sites in 31 countries and employs approximately 35, 700 people.
Dow delivered sales of approximately $39 billion in 2020.
References to Dow or the Company mean Dow Inc. and its subsidiaries.
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