Smb Account Manager - An Ancona

Smb Account Manager - An
Ancona
Marche, Ancona

Our Account Management team owns and manages our restaurant relationships.

As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to drive our partner restaurants' growth.

The AMs are a passionate, dynamic group of team players that work well together and cross functionally with other departments. . . and of course, they're fun, personable, and great at building relationships!

As an Account Manager, you will be responsible for:

- Managing a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability / revenue

- Monitoring and analysing the performance, preparing and presenting partner performance review meetings with key stakeholders

- Owning and managing operational meetings and reviews, building and delivering insight during monthly and quarterly reviews

- Increasing revenue and health metrics by consulting restaurant partners on best practice

- Identify opportunities to deepen and grow the relationships with key restaurant partners by involving and working cross functionally with other parts of the Deliveroo business

- Working with cross functional departments to drive business growth (Marketing, Operations, Customer Service, Corporate)

**Requirements**:

- At least 2 years experience in account management or sales.

- Strong commercial acumen

- Excellent attention to detail, people skills and organisation skills

- Ability to create and maintain long term relationships

- A self-starter as we'll look for you to manage your own time and priorities

- Must be fluent in English

We are a young company with dynamic growth, so you must be prepared to work hard and show continued commitment and dedication to the business.

**Life at Deliveroo**:

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there.

We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven't even encountered.

How do data and technology help restaurants to grow as consumer habits change?

How can we predict what someone wants to order for dinner long before the idea has even crossed their mind?

At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours.

No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

**Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare.

We offer to all our employees:

- Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape

- Open, respectful and fun company culture

- Have a real impact on the company's growth and evolution

- Work with people who love what they do every day

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be.

That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.

All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up's around.