Snr It Analyst I Milano

Snr It Analyst I
Milano
Lombardia, Milano

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what's next. _

- The talented, enthusiastic people at ASM are just like you: dedicated to improving people's lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more. _

**Responsibilities**:

- Functional (Technical) and business knowledge sharing and leading the internal team by example. Ensure the team works according to agreed ASM procedures and process

- Investigate, scrutinize and recommend solutions to improve business processes, procedures and structures.

- Manage Service Request and Incidents for assigned area, Problem Management if applicable

- Participant and project manager / IT Lead for projects.

- Hands-on configuration, development, and gathering of business requirements.

- Create detailed functional and technical analysis & designs, perform unit testing and SIT, conduct UAT, regression test and release to production system.

- Review and authorize Navision changes to Production

- Keep IT Business Partner and Process owners informed of progress on new and enhancement requests.

- Ensure that standards are adhered to for documentation, development, source control, testing methodology, and internal procedures

**Requirements**:

- Strong process and functional knowledge in Procurement, Storage and Production (and strong integration with Sales and Finance areas). Knowledge / experience in SAP is an advantage. And has the desire to learn and move to support SAP in 1-2 years.

- Knowledge in integration with other Navision module is essential.

- Min. 10 years' experience in solution implementation, with at least 3 end-to-end project cycles involvement in a functional team lead position.

- Process oriented thinking

- Strong oral and written communication skills in Italian and English.

- Strong leadership, ownership and personal drive to solve problems. Team player and able to guide and influence to achieve end goals

- Demonstrable experience of managing 3rd party support contracts and relationships

- Project management experience and able to structure and scope a project and to manage a project through to completion.

- Established experience in the orchestration of metrics/management reporting

- Ability to think strategically and at the same time be operationally hands-on when the circumstances desire

**Key skills and personal characteristics**:

- Planning and Organizing: Effective at planning and managing own workload and ability to split time between reactive tasks and planned project work

- Analytical: Must be analytical and detail oriented yet, able to conceptualize end-state solutions

- Dealing with Ambiguity: Ability to work through issue when clear instructions are not provided.

- Customer Focus (internal): Able to anticipate and understand customer expectations, and ensure that customer requirements are met and expectations appropriately managed. Able to build solid relationships with team members and internal customers.

- Building Coalitions: Ability to build coalitions internally and with service and technology partners to achieve common goals.

- Building Relationships: Able to develop effective relationships with IT staff and external vendors

- Multi-task: Must be able to manage and support multiple projects simultaneously

- At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients - and to make a meaningful difference in society. _

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