Software Delivery Consultant
Are you interested in working with the world? s leading solution for automatic and intelligent observability In this role, you? ll work directly with our customers to make the most out of our market leading solutions.
You? ll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys and have the opportunity to learn new technologies whilst doing so as a part of your enablement plan.
This is a consultant level position, requiring more than just product knowledge and expertise.
Ideally you have experience running customer engagements, including activities like implementation and documentation.
You are a master in communication and a natural problem solver who likes a variety of challenges while working in complex environments.
Application monitoring solutions involve both technical and business aspects, making this is a visible position within our customers and exciting for you.
Your strong technical background, combined with your ability to communicate clearly, credibly, and confidently, will make you the direct cause of ? wow!?
experiences at our customers.
Typical Activities
Consult with customers to understand their business and technical goals
Define and deliver education sessions
Install, configure, and troubleshoot Dynatrace products in Production, Test and Development environments
Identify key ? Business Modeling?
integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.
Required Skills And Experience
Fluent In Italian
Located in or within commuting distance from posted job location
Understanding of code
Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude
Demonstrated experience with data visualization via charts and dashboards, including appropriate use of granular and aggregate data
Excellent presentation skills and an ability to adapt to the audience ? on the fly?
Excellent verbal and written communication skills and attention to detail; comfortable with people from the development labs to the executive offices
Desirable Skills And Experience
Undergraduate or graduate degree in Computer Science, Computer Engineering, or a related technical discipline
Consulting Experience
Multilingual is a advantage (French, English, Spanish, German, Dutch)
LI-SL1
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