Software Solution Development Manager Milano

Software Solution Development Manager
Milano
Lombardia, Milano

Job Title: Software Solution Development Manager (SaaS) Job Type: Full Time What You'll Be Doing The Solution Development Manager will lead internal and external project teams to ensure the successful customization of a cloud-based platform solution for customers across the EMEA region. This role focuses on empowering teams, aligning with business priorities, and delivering high-quality solutions in a fast-paced environment. The leader will oversee technical operations during implementation, ensuring the success of system integration and SaaS customization projects. Key Responsibilities Lead, mentor, and develop internal technical teams while managing external contractors across EMEA. Identify training needs and implement buddy programs for knowledge-sharing and team growth. Empower teams to develop expertise to meet customer expectations and overcome challenges. Ensure consistent resource availability and develop backup strategies for peak periods. Oversee dynamic resource allocation, balancing internal staff and external contractors. Establish governance frameworks to maintain technical consistency and quality. Ensure adherence to methodologies (e. g. , TODO/TA) for quality documentation and execution. Oversee project deliverables to align with customer requirements and internal standards. Provide leadership and technical expertise for high-priority projects, particularly those requiring system integration and SaaS customization. Participate in customer-facing discussions to address implementation challenges and risks. Lead efforts to resolve escalated technical issues and intervene for complex projects. Collaborate with Delivery Managers to align technical deliverables with project timelines. Partner with Solution Consultants, PMs, and CSMs to address customer-specific needs. Act as a trusted technical advisor, ensuring alignment of expectations and project outcomes. Introduce innovative tools, processes, and best practices to enhance efficiency and delivery quality. Use feedback from customers and teams to refine processes and improve outcomes. What We Look For in You Education & Experience Master's degree in Software Engineering, IT, or related field. Solid experience managing large development teams for a SaaS provider or integrator. Proven track record of mentoring and managing internal and external technical teams. Expertise in system integration, SaaS customization, and scalable solutions in a customer-facing role. Strong background in dynamic resource planning and ensuring consistent availability of technical teams. Technical Skills Excellent problem-solving and analytical skills to address complex challenges with precision. Strong interpersonal and communication skills to engage with regional stakeholders and customers. Ability to balance technical excellence with customer satisfaction in fast-paced environments. In-depth knowledge of software architecture, REST APIs, and integration systems (ETL, middleware, ERP, PDM, DAM). Experience with cloud systems and SaaS scalability. Fluency in English and Italian required (French or Spanish is a plus). What You Need To Do Next If this role sounds interesting, and you think you have the required experience, please contact me directly. Email: cristianweareconcentric.com J-18808-Ljbffr