Spa Therapist Bardi

Spa Therapist
Bardi
Emilia Romagna, Bardi

Work at The Phoenicia Why?

Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia has been attracting stars, socialites and the crowned heads of Europe for over 77 years.

All our guests and employees alike, are our very own 'stars', our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy.

We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations.

We promise you, that it will be a seriously enriching growth experience.

A career you will always be proud of.

Discover more, today.

Personality and Role Profile You are an energetic and charismatic person thriving to provide a superb level of service to all your guests.

You will perform face and body beauty treatments as assigned according to our standards and support at the main Spa reception desk.

You will provide proactive customer service by providing the best advice on beauty products and all Spa facilities and services.

_ Essential Duties &, Responsibilities • Greet customers with a courteous and warm attitude • Have a neat and discreet presentation, professional and accessible • Communicate with guests and colleagues through phone and emails • Take reservations and book accordingly in the booking system • Ensures that all services conform to the criteria of the hotel in respect of LQA and Deep Nature standards • Assist in the opening and closing as per procedure of the Spa, treatment and fitness rooms • Organise and prepare the treatment rooms as per procedures, ensuring all is in order and well stocked • Perform facial and body treatments according to the protocols well defined by Deep Nature brand • Run on a regular basis cosmetics products inventory (for sales and treatments) • Become fully knowledgeable about all Deep Nature beauty products available for sale • Sale of products and services using the Spa point of sale system • Build professional relationship with guests and members • Create a positive experience to all guests and members that will have a lasting memory • Keep up to date with health and safety protocols issued by the company and ensures that these are followed at all times