Specialist, Client Services Lazio

Specialist, Client Services
Roma
Lazio, Lazio

Specialist, Client Services, Rome

Are you passionate about providing a world-class customer experience?

Do you want to unleash your potential for a global FinTech company that is passionate about moving money for better?

Join Western Union as a Specialist, Client Services.

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

We're a team of over 10, 000 people spanning 200 countries and territories.

We believe when money moves, better things happen.

**Better starts and ends with the customer

- and post-payment queries, in accordance with agreed SLAs and quality standards.

You will also be liaising with internal departments regarding post payment queries, and you are expected to proactively manage control and control work levels.

You will be adhering to compliance and regulatory requirements while delivery high level customer services experience to the clients.

For this role, you will need experience in a busy team in a client facing function.

You will come with passion for excellence in customer service and customer management along with proven track record for embedding this passion in team culture.

You will have excellent communication and listening skills with ability to network and build internal and external relationships at all levels.

You will bring to the table effective time management skills and solid computer skills with ability to use MS outlook, Excel, Word, PowerPoint and the internet.

**Join us, and let's connect the world

We're a company on the move, and we want our people to grow and develop.

You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

**"Registration in the targeted placement lists L. 68/99 art.

1. "

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