Specialist Sales Execution
PURPOSE OF THE POSITION The candidate needs to ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd. He/she needs to be an expert on the commodities/type of customer assigned. This position is not only responsible of selling company's products, but also to offer an integral service to each account. ESSENTIAL FUNCTION Evaluate customer potential and create a strategic plan Continuously improve the customer portfolio by securing new accounts and removing under-performing accounts Ensure regular updates of all activities in Salesforce Review customer performance with Sales Manager and define appropriate actions Where appropriate for their market serve as specialists for a segmented vertical Prepare and conduct visits, report and follow-up on visits Conclude contracts for customers (proposal, negotiation, closing) Record commitments (tender tracking/commercial) Selectively engage in Trade Management discussions where relevant (e. g. , tender guidance and negotiations, special commodity market rates, etc. ) Provide feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders Give clear info to Inside Sales regarding pricing requirements to enable future communications with Trade Management Provide clear info to Inside Sales regarding handover to Customer Service MINIMUM QUALIFICATION University Degree, Commercial Engineer, Business Administration, International Trade or equivalent. Experience 3-5 years - Previous experience such as Senior Sales position / Experience in multi- national companies, preferably in industries related to the accounts assigned or of transportation items, shipping or international trade. English Advanced level (written and spoken) Maritime regulation (FMC) Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others Demonstrated ability to be multi-task, set priorities, organize work and implement action items Analytical skills Ability to work effectively in a team environment and good interpersonal skills Comprehensive knowledge of user application systems (CRM, COMPASS, MS Office) J-18808-Ljbffr
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