Sr Customer Service Representative Milano

Sr Customer Service Representative
Milano
Lombardia, Milano

When you are part of the team at Thermo Fisher Scientific, you'll do important work.

Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you.

Our respected, growing organization has an exceptional strategy for the near term and beyond.

Take your place on our strong team and help us make meaningful contributions to the world.

**The job**:

- Help the team leader in the Implementation of new processes within the team, if required

- Especting, monitoring, and implementing policies and procedures related to areas of responsibility;

- Analysis of tenders, evaluation of the requirements, preparation of the administrative documentation;

- Preparation of technical documentation in collaboration with the support team;

- Preparation of the economic quote with the Commercial Department;

- Monitoring tender submission process and ensuring the correct completeness, consistency, and compliance of documentation produced;

- MEPA

- A sound knowledge of standard purchasing procedures is required, as well as the ability to work as part of a team.

- Proficiency with standard computer software packages, in particular with Excel.

A discrete level of written and spoken English is also required.

**Who we are looking for**:

- Degree

- 3 years of experience in respective role within medical devices

- Solid understanding of local business practices, and legal processes

- Good organizational and analytical skills and priority management

- Demonstrated ability to perform independently with mínimal supervision

- Excellent communication and interpersonal skills.

- Self-motivated, ambitious and positive.

- Outgoing and friendly, with a "can do" attitude

- Able to work under pressure to meet tight deadlines.

- Goods computer skills, in particular spreadsheets in Excel.

- Proficiency in spoken and written English

**Minimum Qualifications**:

- Proven experience in similar roles

**About us**:

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion.

Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.

Our more than 125, 000+ colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon

With Thermo Fisher Scientic, it's not just a career.

It's a chance to realise your best - professionally and personally.