Sr. Deal Desk Manager 1
Hiring Manager: Hilary Ternus
TAA: Michelle Benstead
Job Code level: RBP5
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.
Be part of a winning team that leads the way in Enterprise Information Management.
**You are great at**:
- Creating and advising alternative/innovative pricing strategies and structures based on specific product set being sold (i. e.
Cloud (SaaS), services and on-prem) and that fulfil the customer's requirements, whilst maximizing profitability and revenue for OpenText
- Understanding products, pricing, and contracting
- Drawing insights from pricing and deal structure trends across the region, revenue streams and product sets and advising senior decision makers
- Working closely with the Sales team and other teams that support the deal cycle such as Legal, Professional Services, Security, Sales Operations, Product, as well as Support to enhance value and consistency across all geographic regions
- Communicating with Sales and senior executives to provide Deal Desk messaging and to review specific transactions, seeking necessary approvals as required by internal corporate policy
- Representing CEO and CFO in evaluating and approving transactions for maximum overall value
- Supporting Sales by owning the preparation of the P&L for Cloud, pricing for on-prem deals, contract renewals and issuing approved pricing
- Participating in, or leading as required, commercial business terms negotiations with customers and internal stakeholders including the coordination of technical, financial and legal aspects of the deals, whilst always ensuring that the company's interests and customer needs are maintained
- Enhancing existing processes to streamline the sales cycle
**What it takes**:
- 5-10 years of Deal Desk, Finance, Bid Management, Accounting, Legal, Purchasing and/or Sales Operations management background
- Experience working with senior management to CEO level and cultivating positive working relationships with Sales staff
- Bachelor's degree in Finance, Business, Law or similar fields required; Master's degree and/or Professional designation (in Accounting, Finance or Legal) a plus
- Exceptional communication and interpersonal skills
- Fluent in English, additional languages a plus
- Extensive experience in quickly reading and understanding revenue contracts
- Cross functional influencing skills
- Experience in delivering high quality guidance against challenging timelines
- Experience in working with virtual teams across the world
- Able to communicate effectively with both technical and commercial specialists involved in the solution development
- Strong business and financial acumen, and ability to draft commercial language in contracts
- Cloud services industry experience is a distinct advantage
- Giving support and assistance to other deal desk managers as required
- Advanced Excel and PowerPoint skills
- Strong organizational and time management skills along with the ability to work unsupervised
- Some travel may be required
Subject to applicable laws and regulations, OpenText's Global Vaccination Policy requires all employees to be fully vaccinated against COVID-19 in order to enter an OpenText office.
Accommodations may be available for specific roles.
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