Sr. Field Service Supervisor
Join a team recognized for leadership, innovation and diversity**:
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn't just about developing cool things.
That's why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
**Honeywell Performance Materials (PMT)** is a division of ours working as pioneers of automation control, we understand complex industrial facilities, and how to create high-quality and high-performance chemicals and materials.
**Core responsibilities**:
- Leading a team of employees in personnel responsibility
- Sales Support Offerings for Enabled Services Customer Solutions
- Develop effective relationships within the Honeywell Thermal Solutions (HTS) organization.
- Control training on technical developments and new products or product extensions for the field service staff.
- Identify service development and process improvement opportunities
- Responsible for meeting KPI targets such as but not exclusively revenue, productivity, and response times
- Coaching and development of employees
- Act as a mentor to train and develop future managers
Your profile:
Required knowledge:
- Proven history in leading decentralized teams.
- Experience in Customer Support functions in Field Service departments
- Proficient in Italian and English both written and orally.
Spanish and French will be a plus.
- Experience in employee management
- Project Management Skills
- Desirable are economic and commercial knowledge
- Price negotiation experience
- Distinctive quality thinking
- High level of initiative, creativity, flexibility, team spirit and organizational ability
- Safe approach when dealing with customers
- Result-oriented communication skills
Additional knowledge:
- Industry experience in the field of industrial combustion systems
- Proven influence at different levels across the company
- Proven ability to work independently
Other
Willingness to travel up to 40% by car and/or plane
Working environment
Home Office if there is no Honeywell location in the vicinity
**We Offer**:
- A culture that fosters inclusion, diversity and innovation.
- Market specific training and ongoing personal development.
- Career growth opportunities.
- International work environment.
**Our values
- "_We believe there is ample common ground for people to come together in support of a positive agenda that creates good jobs and prosperity for citizens while protecting the planet.
While we do not comment or respond to every social issue, policy proposal, and incident that occurs, we are unwavering in our foundational principles, and we will always champion the fundamental equality, dignity, safety, and well-being of every human being. "
**What else do you have to know?
Honeywell is an equal opportunity employer.
Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**Additional Information**:
- ** JOB ID**:req394669
- ** Category**:Customer Experience
- ** Location**:Cologno Monzese, Via Alessandro Volta, 16Palazzo C Piano7, Milano, 20093, Italy
- Exempt
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