Sr. Program Manager
DESCRIPTIONAmazon is hiring an experienced, innovative, hands-on, customer-centric Sr.
Program Manager for its Sortation Center Tech Integration team.
We are looking for a team member who is passionate about technology and driven to deliver best-in-class efficient solutions for Amazon's operations and customers. You will drive / supervise technology integration of tier-1 technical systems that are critical to our Sort Center operations.
By virtue of interaction with core systems functioning as the backbone for our supply chain, this role provides a significant opportunity to learn about Amazon's complex technical landscape. Key Responsibilities:
- Partner with global technology teams to design and rollout new tools and features to meet needs of sort center operations.
Working closely with OpsTechIT, software engineering, data science, data engineering and research science teams to design and launch new products/ features.
Work closely with operations customers and internal stakeholders to identify opportunities and build a roadmap.
Overseeing implementation of change with partner teamswith a close attention to detail and a thorough audit process
- Assess and address technical risks.
Inventing solutions to simplify and innovate tech systems and their integration
- Define success criteria for testing and product acceptance.
Performing data analytics to influence and drive design decisions
- Facilitate the creation and maintenance of proper product documentation.
Provide internal and customer training on how to use the product.
Answer incoming questions about the product and its capabilities. BASIC QUALIFICATIONS- Bachelor's degree or higher in a technical field (e. g.
computer science, engineering)
- Extensive experience in IT Operations / IT Networks
- Extensive experience of Product/Project Management with technical projects
- Ability to communicate clearly with both business and technical teams across geographies
- Proficiency in SQL, Advanced knowledge of Excel and ability to work with large volumes of dataPREFERRED QUALIFICATIONS- Previous experience in Technology Product Management
- Previous Experience in Operations and Logistics
- Prior Experience in Software Development or Data Science is a bonus
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