Sr Strategic Planner, Trustworthy Shopping, Trustworthy Shopping Experience
Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Position available in Luxembourg, Munich, or Milan.
We are looking for a Sr Strategic Planner. In this exciting role, you will own then Strategic Planning for our International teams: Trustworthy Shopping across Asia, Europe/UK, Middle East & Africa, India, and Latin America. In this role you will interact with global business teams and sr leadership in Seller Services, Retail, Legal, Public Policy, Product Quality, Brand Registry, Product Safety, as well as tech and operations teams. You will define our business cycle, drive our leadership mechanisms, oversee the definition and reporting of our top metrics and top goals, and implement strategic projects. Example projects may include long-term site strategy, development of regulatory engagement strategy, input forecasting, and roadmap definition for cost, quality, scale, flexibility and business continuity on building customer trust.
Key job responsibilities
1. Define and execute strategic planning for our International teams: Trustworthy Shopping across APAC, EU/UK, MEA, IN, JP, and LATAM, including financial planning.
2. Partner with global business, legal, tech and operations teams to define our business cycle, drive our leadership mechanisms, oversee the definition and reporting of our top metrics and top goals.
3. Ideate and implement strategic projects such as global site strategy, regulatory engagement strategy, input forecasting, and roadmap definition on building customer trust.
4. Guide internal stakeholders in assessing, managing, and establishing mitigation strategies for emerging regional risks.
This position involves travel (10-20% of the time), primarily within Europe with occasional trips to international locations.
About the team
At Amazon we believe that customer trust is of paramount importance to anything we do. To raise that bar, the Trustworthy Shopping Experience team works with regulators, brands, selling partners, and customers to identify, to mitigate, and to prevent product safety risk and product compliance risk.
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements
- Experience working in e-commerce, social media, product safety, risk management, compliance, or audit.
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