Stage Back Office Bardi

Stage Back Office
Bardi
Emilia Romagna, Bardi

Job Purpose:

Support the team for providing an excellent customer experience through the accurate and timely processing customer back order reporting.

Where applicable assist the Sales Operation team with other administration tasks outside of manually processing orders and quotes. ActivitiesSupport for producing daily customer backorder reports in line with an agreed customer schedule & SLA To support all aspects of the obtaining the best information and updates for each report & feeding this detail back to both the customer and TD salesSupport to prioritize own tasks to ensure agreed deadline or SLA is achieved. Support for customer BOR queries in an efficient and professionalmanner to an early resolutionDevelop strong relationships with Internal SalesEscalate any issues in a timely manner to the Sales Operations Team Leader or ManagerProactively support the business working a shift pattern, as requiredKnowledge Skills and ExperienceStrong attention to detailProcess driven & results orientatedCustomer focusedExcellent organization skillsEffective time management and prioritizing skillsNumerateExcellent communication skillsExcellent customer relations skillsSAP R3 (preferable)Word, Excel, OutlookCultural Competency Requirements:

Within Tech Data diversity is one of our fundamental shared values.

We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.