Store Consultant Lazio

Store Consultant
Roma
Lazio, Lazio

"New Year, New You, New Time to Shine!

"

**Multi-Facet Role with Customer Service, Administration and Operational Tasks

**Permanent Full Time Role with No Nights, Sundays or Public Holidays for a Great Work/Life Balance

**Market Leading ASX Industry

**Use your customer service skills, and vivacious personality to join our ever-growing team of Storage Consultants to help grow our business and put your stamp on the storage industry.

Come join a large, national company where no 2 days are the same; where you can flourish and thrive as you start on your New Journey with National Storage.

We will provide all on-the-job training, and help you become a Storage Guru!

**About Us**:

Established in 2000, National Storage is one of Australia and New Zealand's largest self-storage providers, tailoring self-storage solutions in 200+ storage centres across Australia and New Zealand.

As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

With a continual growth plan for expanding our portfolio across Australia and New Zealand, we have a Full Time Store Consultant role now on offer at our Subiaco centre.

**The Role**:

Reporting into the Storage Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided.

The role itself is a multi-faceted role of customer service, admin and operations.

As a business we will provide all on the job training and in return, on a day-to-day basis some of the key daily duties would include:

- Your responsibilities include:_

- Work in a customer facing environment to deliver the ultimate customer experience by supporting our customers in making the best storage choice for their needs.

- Clean & maintain the storage facility & grounds.

- Having a strong focus on centre presentation and maintenance.

- Assisting & servicing the Commercial Customer Base to ensure their needs are met on a daily/weekly basis.

- Assist in ensuring the Centre achieves its budgeted KPI goals.

- Conduct centre tours and walk throughs which showcase our facilities.

- Keep a keen eye on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards.

- Maximize sales conversion opportunities via various ports of communication.

- Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.

- Complete arrears management steps to ensure accounts are kept up to update and offer solutions where feasible.

- Action general administration duties such as customer contracts, inventory, and insurance claims

**Skills and Experience**:

- Strong communication skills to build relationships with customers and stakeholders.

- You have a motivated, proactive and positive attitude.

- Customer service experience in a sales environment (desirable)

- Ability to work well in a team and autonomously.

- Willingness to learn and grow with the business.

- Driver's license and car (desirable)

- Have strong administration skills.

- Impeccable Attention to detail

- Driven by results & an eagerness to take ownership over your work.

**Benefits**:

- Permanent role with no nights, Sundays or Public Holidays

- Rotating Roster with every second Saturday off

- Full Training Provided

- Supportive & Focused Team Culture

- Access to company benefits such as paid parental leave and well-being subsides.

- Discounts available through a range of leading retailers

- Onsite car park or available parking close by

- Collaborative working environment with the opportunity to receive discretionary gift cards.

This role would report to a Storage Manager, and you would be part of a team of Store Consultants.

It also allows for career progression & growth, as the business expands.

**Join the team - APPLY NOW!