Store Director Milano

Store Director
Milano
Lombardia, Milano

Job Responsibilities CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people. MAIN PURPOSE AS STORE DIRECTOR, AND PART OF RETAIL TEAM, YOU PARTICIPATE IN THE DEVELOPMENT OF THE BRAND IN THE MILAN LOCAL MARKET. YOU WILL HAVE THE OPPORTUNITY TO LEARN AND SELF-DEVELOP IN AN ENVIRONMENT SURROUNDED BY PROFESSIONALS WITH HIGH DETERMINATION AND COMPETENCE. Profile KEY RESPONSIBILITIES: BUSINESS AND CLIENTS DEVELOPER: MONITOR THE STORE PERFORMANCE AND ALWAYS REMAIN AWARE OF MARKET TRENDS. TAKE THE RESPONSIBILITY OF THE P&L. IDENTIFY AREAS OF IMPROVEMENT AND WORK HAND IN HAND WITH MANAGERS TO IMPLEMENT ACTION PLANS TO ACHIEVE THE COMMERCIAL OBJECTIVES. ESTABLISH A CLIENT-CENTRIC MINDSET TO OFFER CLIENTS THE BEST EXPERIENCE IN STORE AND ACHIEVE THE CRM OBJECTIVES. TRANSLATE THE STORE'S OBJECTIVES INTO CONCRETE DAILY TARGETS AND TASKS, INSPIRE THE TEAM TO REACH THE TARGETS. BE THE LINK BETWEEN THE HEAD OFFICE AND THE STORE. BRAND AMBASSADOR AND PROMOTER: BE THE AMBASSADOR OF THE BRAND AND ENDORSE THE CULTURE AND VALUES TO PROMOTE CELINE. ENSURE THE BEST LEVEL OF CLIENT EXPERIENCE. HANDLE DELICATE CUSTOMER SITUATIONS IF NEEDED. PROCESS OWNER: ENSURE THAT ALL THE PROCESSES ARE COMPLIANT WITH THE LEGAL, REGULATORY AND INTERNAL REQUIREMENTS. BE RESPONSIBLE FOR THE STOCK AND STORE PLANNING. GUARANTEE THE PROPER EXECUTION OF ALL TASKS RELATED TO THE DIGITALIZATION OF THE STORE. TALENT HUNTER, MANAGER & SKILLS DEVELOPER: DETECT NEW TALENTS IN YOUR DAILY ENVIRONMENT AND RECRUIT THEM. MANAGE THE TEAM TO DRIVE THE BUSINESS: CREATE A POSITIVE WORK ENVIRONMENT, DEVELOP THE TEAM SPIRIT. REGULARLY COACH THE TEAM TO ENSURE THEY DEVELOP THE KEY SKILLS EXPECTED AT THEIR POSITION. Additional Information EDUCATION: MASTERS/BACHELOR DEGREE EXPERIENCE: 10 YEARS OF RETAIL MANAGEMENT EXPERIENCE OR EQUIVALENT. Skills & Personal Attributes: STRONG BUSINESS SENSE AND ABILITY TO DRIVE RESULTS PRODUCT AND FASHION SENSITIVITY PROVEN ABILITY TO MANAGE LARGE TEAMS, STRONG LEADERSHIP HIGH SENSITIVITY TO CLIENT EXPERIENCE AND LOYALTY STRONG COMMUNICATION SKILLS ORGANIZATIONAL SKILLS, SENSE OF PRIORITIES AND AGILITY TALENT FOR COACHING AND DEVELOPING A TEAM EXCEPTIONAL INTERPERSONAL SKILLS, EMPATHY, SINCERITY AND CURIOSITY LANGUAGES: FLUENT IN ENGLISH, ITALIAN LANGUAGE WOULD BE A PLUS. WORKPLACE: MILAN MONTENAPOLEONE FLAGSHIP STORE. J-18808-Ljbffr