Store Manager
Presentazione dell'azienda
TALENTSUPPLIER
We're a strategic, operational and human resources consulting agency specialist in the retail and luxury industries.
We have different teams able to research from staff members up to C-level positions.
Descrizione del posto (Mansioni)
Our client an important premium Fashion Italian Brand is looking for an Boutique Manager for its store located in the very heart of Rome.
To manage and lead the team ensuring a consistent and exceptional standard of customer service in the brand store in Rome.
To be in charge of the general operations of the Boutique, making sure it runs smoothly, cleanly and meets any budget or sales goals assigned;
- To be responsible for supervising a retail organization's staff, meeting customer needs, planning and coordinating sales, merchandising, and budgeting;
- Complete store operational requirements by scheduling and assigning employees rota;
- Responsible for all employee corrective actions and ensuring any disciplinary actions are handled correctly;
- Monitors all business costs and provides the area team with feedback and analysis on all store KPI's;
- Arrange merchandise on shelves accordingto popularity and other criteria,
- Approach customers and offer them advice and support on the product to persuade them to buy;
- Monitor shelves inventory and unload new products when needed;
- Operate cash registers and close daily revenues;
- Maintain a clean and orderly environment in the store;
- Provide information and other services such as handling returns of merchandise;
- Great customer service skills and problem-solving;
- Go the "extra mile" to meet targets.
Profilo
- Fluency in Italian & English (Written and spoken) is essential,
- Previous demonstrable experience of managing a store and a team of Sales Advisors;
- Retail or Service industry experience preferably within Fashion industries;
- To be able to motivate, manage and lead your team;
- Proven track record in delivering strong business results within a large team, large turnover, and fashion environment,
- Ability to advise customers on smart professional dress and appearance;
- An excellent communicator with customers and a leader for staff & colleagues;
- Possessing great people management skills;
- Good standard of numeracy;
- Strong organisational skills;
- Dynamic and creative.
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