Store Manager Lazio

Store Manager
Roma
Lazio, Lazio

Presentazione dell'azienda

Founded in 2018, Hype Clothinga is a company specializing in the sale of limited edition shoes, clothing and accessories.

After a period of online development and growth, Hype Clothinga is now ready to open the doors of their new Flagship store in the heart of Rome.

Descrizione del posto (Mansioni)

Ensures that the team is fully aware and actively committed to achieve key indicators with the goal of improving performance of the boutique and achieve individual goals and store goals.

Anticipates trends to facilitate planning with a strong commercial focus.

Informs the team about company's performance, new initiatives and problem solving.

Connects with Management about planning of new marketing campaigns that reflect the vision of Hype Clothinga to achieve KPI goals.

Awareness around market trends that may influence performance, understand future customer's initiatives and observe local competitor's activities.

Strong commercial attention with the goal of improving the business.

Ensures that the team provide exceptional service standards and exceed customer's expectations in every interactions, following company's service procedure.

Supports the team in building, developing and maintaining customer's database ensuring repeated visits to create loyalty.

Ensures the proficiency of the boutique following guidance and procedures provided.

Leads by example providing the right behavior with customers, the team and they are always a point of reference for the rest of the boutique.

Accountable for customers complaint while resolving them successfully and in a timely manner.

Manages stock when requested.

Ensures stockroom accuracy by periodic checks.

Observes and provides feedback to the team making sure that product presentation reflects the high standards of Hype Clothinga and that the tidiness of the store are maintained throughout the day.

Duties that may be reasonably needed to keep the boutique up to standard.

Profilo

At least 2 years of experience as Store Manager or Store Manager Assistant

Great verbal and writing communications skills

Fluent English, other languages are appreciated

Skills in using several apps and different types of technology

Critical thinker with business acumen

Knowledge about street wear/luxury market, customer service and fashion in general.

Being able to successfully manage different challenges and different priorities.

Seeks opportunities to be proactive to prevent issues that impact the boutique and the team.

Shows respect, leadership skills, and regularly exceed expectations.

Shows innovation and spirit of initiative.

Consigli

- Proper cover letter

- CV English language

- CV Italian language