Store Manager (Milan) Milano

Store Manager (Milan)
Milano
Lombardia, Milano

ALOHAS is more than a fashion brand: it's a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.

Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! It's demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

In a nutshell, we love what we do and it shows! THE ROLE

We are looking for an experienced and dynamic Store Manager with knowledge of the fashion industry and its KPIs to lead a team of people who are passionate about fashion and customer service, eager to change fashion retail and who share the ALOHAS values and desire to innovate.

YOUR CHALLENGE

As a part of the ALOHAS team, your challenge is to bring the ALOHAS values and philosophy to life for all our Retail customers, creating meaningful connections with each visitor. Help them live our concept, understand the different phases of the product cycle and connect with them so that they recognize the brand for the quality of its product, its designs and its commitment to the world.

Key Responsibilities:

Lead a team of professionals in a dynamic, enthusiastic way and direct the operations of the store to achieve key sales objectives and KPIs. Ensure the proper execution of all processes in store. Create and execute checklists for store and team performance evaluation. Train new team members. Make reports on the performance of the store, the product and KPIs; design and carry out action plans together with the ALOHAS teams. Transmit the ALOHAS concept to all visitors, helping them find the products they are looking for. Stock control and action plans to maintain it at the lowest possible levels through visual merchandising. Know the entire range of ALOHAS products and assist clients in their purchasing decisions. Assist in the creation of RRSS content for the ALOHAS Teams that request it. Apply the ALOHAS spirit in daily activities, being demanding, agile, responsible and autonomous in decision making. Provide feedback for the continuous improvement of the Retail strategy. Enjoy the adventure! YOU WILL ROCK AT THIS ROLE IF… 4-5 years of experience as a Store Manager or Area Manager in the Retail premium sector, preferably fashion. Strong oral and written communication skills. Ability to analyze and synthesize structured strategic and operational information for decision making. Strategic vision and business analytics for decision making based on data and reports. Knowledge of sales techniques, customer service processes and objection management. Familiarity with CRM strategies within the premium Retail sector. Passion for fashion and product. High level of French and English; other languages are a plus. Teamwork mentality and KPI-driven mindset. BENEFITS of being part of ALOHAS Culture of freedom, responsibility, and trust. Mental Health Support: Team initiatives and two days off to disconnect and reconnect with yourself whenever you need it. Discounts: Up to 70% discount on all products for you, family, and friends. Keep learning with ALOHAS: We offer English courses to our employees, with more languages coming soon! We care about your happiness and professional growth with constructive feedback. Ready for the challenge? About ALOHAS Want to know more? Video Presentation

Apply to work with us: careers. alohas.com

Our website: alohas.com/ IG: @alohas

Job Type: Full-time

Experience:

Store Manager: 1 year (Required) Language:

English (Required) Italian (Required) Work Location: In person

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