Store Manager (Temporary Cover), Milan Milano

Store Manager (Temporary Cover), Milan
Milano
Lombardia, Milano

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

I feel really lucky to be surrounded by such a great team. I'm not only grateful that they've helped me achieve my goals but also that I can give them a place where they can achieve theirs. "

- Michael Kors

- The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, and 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural, and has a wonderful international spirit.

Who You Are:

The Store Manager is responsible for building and leading a team that is dedicated to driving the business, leading with responsibility for all aspects of the management of the store.

What You'll Do:

People

- Inspire, lead, and coach the store team to create a culture of performance delivery and accountability.

- Recruit top talent, training and developing staff to build a team of true Jet Set Ambassadors.

- Drive team retention, ensuring actionable Talent and Succession plans are in place.

- Support, implement, and provide follow-up for all training and onboarding for new joiners.

- Proactively manage and resolve all HR issues in collaboration with the HR Department.

- Partner with DM to review the integrity of PTS, identifying opportunities to improve.

Service

- Leads the team of Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.

- Ensure Jet Set Ambassadors maintain client communication by utilizing all available clientelling apps.

- Proactively manage client database and utilize information to increase sales.

- Build and maintain good communication with the District Manager and members of the corporate office, mall office,

- retail partners, and other stores, collaborating and influencing to drive performance across the district.

Sales

- Meet and exceed sales goals holding self and team accountable for the results.

- Analyze reports and develop action plans to ensure expectations are met or exceeded.

- Work with the Team on Quarterly Planners to ensure the best business plans are set to achieve targets.

Operations

- Ensure store schedule is optimized, having the right people right place right time.

- Collaborate with DVM to implement and maintain all visual merchandising directives and ensure the execution

- of effective strategies.

- Partner with logistics and product teams to ensure appropriate assortment for the store, using product tools effectively to maintain size and style integrity.

What You'll Need:

- Relevant proven retail and management experience with a fast-paced retailer

- Able to work under pressure and thrive in a fast-paced, challenging environment

- Excellent organizational, interpersonal, and follow-up skills with attention to detail and accuracy

- Fluent English

What We Offer:

- Competitive compensation package

- Employee discounts across Michael Kors and Jimmy Choo

- Clothing allotment

- Employee Wellbeing programme

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V