Store Operation Manager Milano

Store Operation Manager
Milano
Lombardia, Milano

About the role**:

The Store Operation Manager has to support day-to-day operations project efficiencies across the network in the Italian market.

Operations

- Manages the operational tasks related to new opening, and refurbishment processes ensuring timely follow up on action items for opening successfully on time and within budget.

- Support for the implementation of new processes in line with headquarters guidelines.

- Coordinates with all the relevant departments (Supply Chain/IT/Trade/Office) in order to involve in operations project.

- Support for the implementation of actions to increase Productivity.

- Control measures are in place and up to date.

- Support for the implementation of all the administrative post sales activities and quality check, following the company guidelines.

Retail Support

- Manage stock allocation and update store forecast in accordance with Head of Demo Store and Demand Manager guidelines.

- Responsibility to support the Store Managers in their needs from the HQ

- Facilitates communication between remote based retail team and Head Office.

This can involve investigating and resolving operational/execution issues.

- Working closely with the Store Managers to drive best practices concerning operational excellence.

- Contributes to projects that drive profit, improve efficiencies or reduces workload in store

- Cooperate with Trade marketing to review documents and information on launch plans for new products.

- Raises department POs and liaise with suppliers on payments.

- Follow the internal processes for new Experts & Stylists.

Set up with IT equipment and ensure they are set up on the internal systems.

**About you**:

- Degree in business or similar.

- Experience in retail, in roles related with operations, analysis, or marketing is a plus

- Strong organizational and communication skills

- Excellent analytical skills.

- Able to engage with different stakeholders and strong team player.

- Strong computer skills and ability to work effectively with Microsoft Office and Outlook; SAP will be preferable.

- A team player, but has the ability to work independently

- Works well in a high pressure environment

- Fluent in English, both spoken and written; other languages are a plus.

- Proactive, problem solving and accurate.

- Excellent knowledge of Excel and Power Point

LI-DYSON

**Interview guidance**: