Store Sales Manager
What you'll need to have
- Ability to develop business and maximize sales in all channels
- Innovative approach and change management skills
- Strong and successful Leadership proven by previous experience in Management Team
- Omnichannel approach
- Starving to conquer Market share and achieve high commercial performance
- Passionate about Team leading and People development
- Analytical and numerical skills, ability to set budgets, implement action plans and follow up goals
- Deep understanding of the local market and competitors
- Speaking both Italian and English is a particularly useful skill
- Mobility is a preferential requirement
What you'll be doing day to day
- Secure positive customer experience through all channels and ensure your Commercial Team Leader have the right number of co-workers in the right place at the right time.
- Deliver and lead the commercial action plan for your store, maximizing sales online and offline.
- Secure successful implementation of Country priorities, define Local priorities to conquer Market share.
- Lead Commercial Team Leaders in an omnichannel retail environment.
- Analyze the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
- Know your local market potential and work with your Team and other functions to ensure your store is locally relevant throughout the different sales channels.
- Follow up your financial goals, KPIs and costs, and take actions on deviations.
- Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups and secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution.
- Identify and develop the many talents within the department to secure succession planning.
- Understand the IKEA social and environmental commitments and know how you can contribute to sustainability.
Together as a team
We are the ones meeting our customers - in our stores, online, in our catalogue and beyond.
We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!
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