Store Supervisor - Outlet Serravalle
Established in Pennsylvania in 1830, we call ourselves the "Original Outdoor Clothing Company", having produced quality garments for outdoor enthusiasts for over 190 years.
At Woolrich we continue the legacy of our heritage into our present and future by empowering life in the elements and bringing long lasting authenticity to new generations of consumers.
We now embrace an #OutdoorHeart style with a contemporary European design that speaks to the #UrbanSpirit, showing our customers that the test of all outdoor environments can be met with products built to last.
**Your role**:
**What you will do**:
- Supporting Store Manager in delivering KPI's and implementing profit opportunities
- Providing daily and weekly sales targets for the store team to improve store performance
- Monitoring KPIs and teams' performance by running reports and updating the Store Manager on action plans
- Controlling costs and store operations such as stock management, payroll, admin and team planning
- Inspiring, motivating and developing your team through training, coaching and product knowledge
- Taking on the responsibility of the store in the Store Manager's absence
- Ensuring strong visual standards across the store
**Experience & qualifications you will bring**:
- Previous work experience in a Premium Retail industry
- Strong customer service skills and previous experience in leading and developing a team
- Experience in working to and driving KPIs and sales targets within a fast - paced retail environment
- Previous experience in managing store operations, stock and admin duties
- Understanding of visual merchandising approach
- Used to work on flexible opening hours
- Must have excellent communication, planning and organizational skills
- Must have strong analytical skills, must be able to use financial and sales data
- Passionate about the brand and living our values
- Must have a strong brand awareness and product knowledge
- Must be fluent in English (written & spoken)
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