Supply Chain Manager Milano

Supply Chain Manager
Milano
Lombardia, Milano

WHO ARE WE?

**SBM Life Science** is a French family-owned company (360-million-euro turnover) specialized in **gardening products for amateurs**.

Pioneer of **organic gardening** products with SOLABIOL, leading brand in France, SBM Life Science now operates in Europe and North America with a wide range of products distributed in DIY stores, garden centers and food chains.

In 2016 SBM Life Science acquired former consumer part of Bayer Garden, thus incorporating well-known local brands.

Thanks to our partnerships on a global scale and our R&D dynamic, we offer our clients a full range of products and services for the care of plants and home protection.

Our innovations include natural and synthetic solutions combining advanced technology and traditional know-how acquired through the years.

SBM Life Science gives you opportunity to join a company with **strong corporate values**: passion, creativity, and collaborative spirit.

It is also a growing business that opens good career perspectives.

**MISSION

You will have two main missions:

- Manage our local Supply Chain Team

- Manage all processes and activities related to Supply Chain (demand and supply planning, ordering, tolling, logistics (warehousing & shipping), customer service activities. . . )

Your role is to ensure that products are available on time, with the right quality and quantity to our customers, while minimizing stock holding for SBM Life Science Italy.

**MAIN ACCOUNTABILITIES

**1) Logistic Management**: Ensure warehousing & shipping performance, by:

- You will develop the country's logistics strategy, in line with the European SC function.

- You will be in charge of setting up and following KPI's for external provider performance

- Developing annual plans to drive performance standards and improve efficience

- Providing monthly reports and forecas

Driving communication with between external providers and internal team

**2) Customer Service**:Ensure Customer Service team processes orders according to company standards, by:

- You will be responsible for leading, managing and developing the customer service team

- You will have to set up and follow KPI

- You will submit improvement plans to the line manager

- Ensure accurate supplier Master Data in the system, by ensuring Global guideline are applied locally and providing the necessary information to Global Master Data Team

**3) Demand Planning**:Ensure accurate monthly demand planning, by:

- You will have to collaborate with all local teams (Reg, Sales, Marketing).

- following forecast accuracy on key product's categories

**4) S&OP Process**:Manage & solve stock availability related issues, by:

- Planning and running the local S&OP process, involving Sales, Marketing, Regulatory and Supply Chain teams

- Identifying stock issues and pushing for actions

- Setting up and measuring KPI's

- Collaborating with the Central SC teams in order to find the right solution for the Country

**5) Local Management Team**:Lead, manage and develop the team by:

- Providing clear objectives, timelines and ways of working

- You will be responsible to Identifie strengths and development areas to be addressed and nurtured

- You will track performance and provide feedback for improvement and recognition

- Take part in the management activities, by:

- Demonstrating and upholding our core values

- Communicating company directives

- Attending steering committees and representing the company at official bodies/institutional level

**Technical Skills

- You know how to increase customer involvement management

- You have a continuous improvement mindset, and you have the ability to influence peers, leaders, and other functions

- To be successful in the supply chain manager role, you must have problem solving orientation

- You are comfortable with information technology in reference data management, Sage, CRM also.

- You know how to manage KPIs

- You will be required to communicate internationally, so it is imperative to be fluent in English and other languages would be a plus

**Experience

- You have proven experience in managing cross-functional and/or multiple countries.

- You have proven experience in IT and operation

- You have proven experience in Logistics ideally in the "Specialized" distribution (chemical industry for e. g)

**Unlimited contract to be filled as soon as possible.