Supply Chain Specialist Milano

Supply Chain Specialist
Milano
Lombardia, Milano

Codice di riferimento: 90822**Supply Chain Specialist**:

- Milano, 25, IT- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship.

With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

Based in the Montblanc Italian Offices, reporting to Supply Chain Manager, the Supply Chain Specialist will actively contribute to maximize the sales performance of WHS business through an efficient and effective orders management, ensuring that stock's availability matches the customer needs, with the appropriate timing and at the right conditions.

The goal is to manage the entire order cycle to enhance business development, ensuring customer satisfaction and process sustainability, supervising deliveries, returns, claims, and rejected products.

She/he will strongly support selected partners, external boutiques, key account management, HQ supply chain and logistics department.

**KEY RESPONSIBILITIES**:

- Manage the order cycle, stock levels, deliveries, returns, claims, and rejected products

- Be responsible of allocations and availability according to HQ input, among KA, ext.

boutique and IC

- Be aware about production and supply issues and dealing any problems or delays as they arise with prompt communication to KA, Franchising Manager and CG & IC peers, by proposing product alternatives

- Ensures the correct preparation of the documentation for approved returns

- Ensures the correct CS flow

**PROFILE**:

- Excellent analytical, problem solving and organizational skills

- Ability to work independently and handle multiple projects, ability to prioritize

- Proactive approach and open-minded

- Strong interpersonal skills and excellent written and oral communication skills

- Ability to work under pressure and deal with fast challenging / changing scenarios

- Strong commitment to customer service

- Commitment, enthusiasm, drive and confidence

- Fluent knowledge of English (written and spoken)

- Proficient in standard logistics software (SAP, APO, BOA) is a plus