Support & Operations Intern Milano

Support & Operations Intern
Milano
Lombardia, Milano

Qomodo is a Fintech company, composed of a team from leading Italian and foreign VC-backed ventures such as Rocket Internet, Revolut, Delivery Hero, SumUp, Amazon, Dash and Credimi.

The founders recently closed one of Italy's largest pre-seeds, with a capital raising of several millions from both European and Italian venture capitalists and top tier angels from Italy, the UK and Germany.

**Responsibilities

- Act as the main point of contact for client inquiries, concerns, and requests

- Resolve any client issues or complaints in a timely and professional manner

- Assistance in the inputting and verification of required documentation

- Explain the products and services offered for their optimal use

- Develop and maintain strong relationships with existing clients

- Monitor and manage the accounts receivable portfolio, proactively identifying and resolving collection issues

- Document procedures and flows

**Requirements**:

- Bachelor's degree in business, finance, or a related field

- Excellent communication and interpersonal skills

- Proactive approach to problem-solving and strong attention to detail

- Self-motivated and results-driven with a strong work ethic

- Ability to build and maintain strong client relationships

**Benefits

- Unique opportunity to gain experience within one of the most ambitous fintech company in Italy, being able to be part of the early journey

- Possibility to work across international markets' expert within an hyper growing organization

- Fast professional growth based on results and meritocracy