Support Engineer
Job Description Our company Renishaw SpA is the subsidiary of the Renishaw group that markets and supports all Renishaw products in Italy. Following a growth of its operations in the Additive Manufacturing sector, we are looking for a new experienced teammate to join us as an Additive Manufacturing Service Engineer, based at our site in Pianezza, Italy.
The role
The position requires providing a high standard of service and support to every Renishaw AM machine customer, enabling them to maximize the expected benefits from their investment in a Renishaw product. This opportunity would ideally suit someone with servicing experience within Machine Tools, Printer industries, or other industries where electro-mechanical engineering support is required.
Main responsibilities
Installation and commissioning of AM systems Providing training for customer AM machine operators Service and support for the Renishaw AM product line: this will include maintenance of and upgrades to electromechanical, and/or machine software and optical assemblies Regular travel in Italy and some travel abroad Key requirements
Engineering background, preferably with experience in machinery service and maintenance At least 2 years of experience in field service, in a similar role Fluent Italian and English (spoken and written) Good written and verbal communication skills Customer-oriented attitude Commercial awareness Methodical and systematic approach to problem solving Excellent teamwork and collaboration skills IT literacy Category B driving license Desirable requirements
A practical understanding of metal AM laser systems and electrical equipment Knowledge of machine software systems – PLCs, HMI and particularly user software What we offer
Permanent and full-time contract Smart working Salary according to profile's competences Company car Location: Pianezza (Turin) and additional benefits, such as:
Discretionary annual bonus Training customized initiatives Long-term opportunities for professional development in an international company Referral program with paid compensation Online wellbeing benefits A collaborative and inclusive culture of sharing and teamwork At Renishaw, we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture, where all our employees are free to be themselves, we can achieve our core values: Innovation, Inspiration, Integrity, and Involvement. We believe in a culture of diversity to attract the best people, be part of the best environments and adapt to our diverse customers. We provide equal consideration for employment to all qualified applicants without regards to race, colour, religion, sex, gender identity, sexual orientation, experience, background, age, perspectives, and abilities. Renishaw is an equal opportunity employer and is committed to providing any reasonable accommodation for differently abled candidates. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the recruitment team at.
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