System Engineering Expert Napoli

System Engineering Expert
Napoli
Campania, Napoli

Reporting to the IT Operations Lead, our recently launched Luxury Cruises line of MSC, the IT Systems Engineering Specialist will be involved in building out, maintaining, and troubleshooting our rapidly expanding IT infrastructure, ensuring the highest level of availability, performance, and security.

- 1-2 years experience in a similar position with experience supporting the deployment and maintenance of IT infrastructures-/systems and users;

- Experience with Cloud Operations;

- Experience with Application and Infrastructure monitoring;

- Proven experience in cruises industry is required;

- Fluent in English, oral and written. Any other language is an advantage;

- Excellent analytical skills, methodical mindset, and attention to details.

- Guarantee of technical quality in IT operations projects;

- Management and monitoring of all installed systems and infrastructure for Explora Journeys, considering established guidelines or SOP (standard operating procedure);

- Assurance of systems and infrastructure availability at the highest levels;

- Relay of Cybersecurity for management of threats and vulnerabilities remediations;

- Collaboration with team members (operations, architecture, product owners), suppliers, and Business stakeholders with a focus on continuous improvement;

- Application of industry best practices for change management process.

VISA REQUIREMENTS (if any)

Right to work in Italy. Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6. 5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.