Systems Engineer
NUSO, LLC is a fast-growing and innovative communication-focused Cloud services company selling Unified Communications (UCaaS), Collaboration, and SIP Trunking through our channel partners in the US and Canada.
We are founded and launched from industry veteran, SoTel Systems.
NUSO customers served by our partners include start-ups, hospitals, municipalities, universities and schools, and enterprises with mission-critical communication and specific telecom requirements.
We believe 'the Cloud ' is not one size fits all.
NUSO offers each customer Private, Public, or Hybrid Cloud solutions to meet their needs in function, security, and application.
NUSO partners include technology resellers, service providers, and solution providers throughout the US and Canada.
Our systems enable the selling of services with or without co-branding in private label, white label, or wholesale formats.
Our dedicated development and engineering teams build unique tools that enable our partners to deploy, manage, and monitor their customer's services in real-time.
Our unique platform reduces required site visits or truck rolls, speeds up trouble resolution, and identifies wide-area network issues before they become a problem.
We are growing and looking for new employees like you!
SUMMARY NUSO has an opening for a full-time System Engineer.
In this role, you will be responsible for the maintenance and implementation of new systems for a variety of voice applications, assessing security risks, designing and implementing upgrade paths for existing platforms, and evaluating existing platforms and their upgrade schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Installs, tests, and maintains enterprise/carrier-grade platforms.
Proficiency in the full range of activities, including interpreting drawings and completing network modifications and maintenance.
Responds to emergency events of a system failure.
Uses a personal computer to make software changes and patches.
Monitors system alerts and provides solutions.
Proactively assess overall system health.
Performs a variety of tasks under general supervision.
A certain degree of creativity and latitude is required.
Reports to the Department head, Voice platforms.
Be available in case of emergency after-hours issues.
Regularly monitor e-mail during and after business hours.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Training Bachelor's degree and/or its equivalent and 5 years of experience in the field or in a related area preferred.
Strong proven knowledge of: Microsoft Server OS platforms MS SQL deployment design Microsoft Active Directory and Group Policy Microsoft Domain Controller Cloud computing (VmWare, KVM) Networking (LAN, WAN, routing) Experience 4-6 years of technical experience in enterprise-grade network administration.
NUSO is an Equal Opportunity / Affirmative Action Employer committed to a diverse workforce.
Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity, or any other characteristic protected by law.
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