Systems Specialist Lead Aviano

Systems Specialist Lead
Aviano
Friuli Venezia Giulia, Aviano

Description

**Are you looking for your next **"great mission"** professionally?

Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission?

**Leidos has the perfect job for you!

The **BEST **and **BRIGHTEST** come to **Leidos, ** where we take pride in making a difference for every person we support!

Leidos offers great benefits: competitive PTO packages, 10 paid federal holidays, flexible schedule, college tuition and technical certification assistance, on the job training support, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and sharing great talent with us!

As part of the Leidos team in Aviano, you will perform the duties in this position:

- Systems analysis of these CHCS/AHLTA systems

- Provide hot-line support to customers and possesses troubleshooting skills and knowledge of the MHS clinical systems and Windows environment and OS

- Analyze and support technical documentation detailing installation procedures

- Support the overall integration of all system peripherals so that they can operate correctly within a predefined environment

- Manage the overall installation and maintenance of CHCS/AHLTA hardware and software on a daily basis.

Monitors overall system performance

- Oversees daily operations of system at the customer site to ensure system availability

- Load new software releases and software maintenance updates at the customer site

- Log trouble calls with the Defense Health Global Support Center (DHAGSC) with required follow-up until problem resolution

- Maintain a site log of trouble tickets and accumulates data for effective problem resolution statistics

- Perform CHCS/AHLTA system security checks on a routine basis.

Interfaces with customer and is responsible for technical communication with management/other sites.

**This great job opportunity makes a difference for so many important customers with critical missions and is a great opportunity to join Team Leidos for long term career growth!

**WHAT YOU WILL BE DOING**:

- Site Administration Tasks to include AHLTA/CHCS, DII System administration, scheduled backups

- Support System Upgrades CHCS/AHLTA (Hardware / Software / Firmware)

- Manage CHCS/AHLTA Site Level System Availability

- Assist System Engineering with monitoring System Performance and Management of identified bottlenecks

- Assist Software Engineering / TIER III with resolution of data integrity issues

- Install SDD- approved software (change packages, special software, quick fixes, IAVA patches)

- Maintain MHS approved interfaces between SDD IT Systems (CHCS/AHLTA) in coordination with primary vendor

- Provide onsite support for testing, evaluation and implementation of new SDD- approved IT systems and system enhancements

- Reporting and Documentation (Data calls, Downtime, MICCB, FSW updates)

- Plan, coordinate, and participate in major system events

- Perform technical escalation

- Support special projects pertaining to CHCS/AHLTA

- Other Duties as assigned supporting CHCS/AHLTA

**FACTORS FOR SUCCESS**:

- BS Degree or Equivalent Experience and less than two years of relevant experience

- Must be able to obtain and maintain an ADP II Clearance.

- Must Possess current Comptia Security+ Certification to be considered for this position

- Must be able to obtain DOCPER accreditation

**Pay Range**: Pay Range $50, 700. 00 - $78, 000. 00 - $105, 300. 00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.