Team Leader Services & Systems Napoli

Team Leader Services & Systems
Napoli
Campania, Napoli

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

**The opportunity

Our Global HR Services team acts as the central point of contact for all employee life cycle operations, maintaining our HR global policies and processes, overseeing our regional HR support, and providing exceptional HR transactional guidance and employee experience to a global employee base.

Our team strives to create an environment in which all employees can thrive and do their best work. We are looking for a Global Team Leader HR Services to manage the team that delivers on all these functions and is comfortable in both a strategic and hands on role, with a passion for innovative solutions and engaging and retaining strong talent.

**Day-To-Day Responsibilities

***- Prioritize team support by providing day-to-day guidance on first level decision and direction on employee data transactions, queries, and other HR processes (daily stand ups)- Responsible for the overall capacity planning of the Global HR Services team- Single Point of Contact for the HR Project Managers from the HRIS team with regards to required project support from the Global HR Services team- Reports to the Head HRIS and Employee Services on HR Service KPIs- Partner with Legal, Security, Audit and other internal teams to manage cross-functional global audit and compliance projects, - Support local and regional HR team members to enhance and develop the HR services procedures, systems, and processes, while creating global standards and templates- Understand our business goals and recommend new approaches, simplifications, policies, and procedures to effect continuous improvement and innovation in business objectives, productivity, and development of HR within Worldline- Support the maintenance, monitoring, and communication of Global HR Policy Framework in line with Global policy changes- Support the team hands-on in SuccessFactors EC and Talent Suite modules when needed; Be part of the HR Services Leadership team

**Who Are We Looking For**- 3 - 5 years of experience in HR operations, employee life cycle, and HR transactions including project management- Several years of strong people management experience, ideally managing a Global HR Operations team- Proven ability in Team Leader's coach and inspire growing teams- Proven functional experience with SuccessFactors for Employee Data Management and Position Management- Experience working in a global, multi-functional context - ability to balance global and local requirements- Ability to make decisions on day-to-day activities and escalate timely- Collaborative approach and ability to partner cross-functionally- Ability to work in an agile, dynamic, rapid-changing environment by prioritizing situations which require sense of urgency- Fluent in English, French and /or German would be a plus

**Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

- Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.

- Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.

- Enjoy flexible working hours, so you can adapt to your personal circumstances. Hybrid set up is possible too!

- Receive on-target bonus based on your personal performance and the company results, work-from-home allowance and more!

- Have free private medical services

- Access to Wellbeing and "Learning" platform & Bookster library

**Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18, 000 innovators and shape a tomorrow that is yours to own.