Tech Support Engineer Segrate

Tech Support Engineer
Segrate
Lombardia, Segrate

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The RoleIntesa (a Kyndryl Group company), as part of its growth path and positioning as an accelerator of digital transformation projects, is looking for a figure to join the Technology area with the role of Tech Support Engineer. Main activities:The resource will be responsible for managing application monitoring systems, problem determination and relations with customer focal points, in relation to the procedures/workflows that Intesa sets up for the various projects. Requirements:Diploma or Degree;Consolidated experience in application support and/or application management aimed at data processing;Knowledge of ticket systems and their management logics with preference for Atlassian systems;Good knowledge of the use of the main Windows operating systems and Oracle db;Autonomy in the use of SQL;Good knowledge of the English language (level B2). The profile is completed by: a keen interest in issues relating to IT strategy and digital transformation;excellent reasoning, learning and problem-solving skills;strong communication skills and a predisposition to teamwork, as it is essential to constantly liaise with other internal and external company groups as well as with customers. What we offer:Young and dynamic environment.

Highly flexible smart working contract. Trust and respect for ideas and opinions: everyone in our team is free to share and propose new ideas and solutions. Community events and initiatives where you will have the opportunity to discuss company projects related to sustainability, inclusion, and education. Location: Turin/Milan (with smart working contract)Who You AreSee the job description aboveBeing YouDiversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.

We welcome people of all cultures, backgrounds, and experiences.

But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.

This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.

That's the Kyndryl Way. What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.

Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.

Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.

Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.