Tech Support Engineer Torino

Tech Support Engineer
Torino
Piemonte, Torino

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role Intesa (a Kyndryl Group company), as part of its growth path and positioning as an accelerator of digital transformation projects, is looking for a figure to join the Technology area with the role of Tech Support Engineer. Main activities:

The resource will be responsible for managing application monitoring systems, problem determination and relations with customer focal points, in relation to the procedures/workflows that Intesa sets up for the various projects.

Requirements: Diploma or Degree;Consolidated experience in application support and/or application management aimed at data processing;Knowledge of ticket systems and their management logics with preference for Atlassian systems;Good knowledge of the use of the main Windows operating systems and Oracle db;Autonomy in the use of SQL;Good knowledge of the English language (level B2). The profile is completed by: a keen interest in issues relating to IT strategy and digital transformation;excellent reasoning, learning and problem-solving skills;strong communication skills and a predisposition to teamwork, as it is essential to constantly liaise with other internal and external company groups as well as with customers. What we offer: Young and dynamic environment.

Highly flexible smart working contract. Trust and respect for ideas and opinions: everyone in our team is free to share and propose new ideas and solutions. Community events and initiatives where you will have the opportunity to discuss company projects related to sustainability, inclusion, and education. Location: Turin/Milan (with smart working contract)

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