Tech Support Internship Italy Bardi

Tech Support Internship Italy
Bardi
Emilia Romagna, Bardi

Team. blue was created in June 2019 by the merger of regional leading hosting providers Combell Group, Register Group and TransIP Group and offers digital presence and enablement tools such as domains, hosting, email, VPS and applications to over 2 million SME, SoHo and developer customers across Europe.

The group consists of several well-known and respected brands, spanning across thirteen European countries and operating under several brand names for each jurisdiction – with a bloodline that represents total commitment to customers.

The group consists of several well-known and respected brands, with more than 30 brands across Europe and over 2, 000 employees.

We are looking for a passionate Tech Support Internship Italy to be integrated into our Team located in Bergamo.

RoleManaging customer requests by phone, email and chatSupporting customer requests regarding domains, hosting, email and connectivityCustomer Care data analysis and reportingNet promoter score systemUse of customer support tools and business intelligenceRequisitionDiploma of Technical Institute or equivalentGood aptitude for problem solving and direct contact with the customerBasic knowledge of connectivityGood expressive and synthesis skills and a good language propertyBasic knowledge of EnglishTeam working skillsCommercial attitude

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