Technical Account Manager Av Lazio

Technical Account Manager Av
Roma
Lazio, Lazio

Do you have a background in Audio Visual Integration & Design? Do you have a passion for people and a want to support both engineers and clients along their AV integration journey?

If YES and you're residing in Rome, Italy, this may be the perfect role for you!

Minimum Requirements:

Expertise: Commanding technical skills within the AV industry. Experience: 5 to 10 years in Audio Visual integration and design, in an engineer or sales/project management capacity. Education: A Bachelor's degree in Electronics is highly desirable, or another technical degree. Language: Fluent Italian, and Fluent English. Core Responsibilities:

Relationship: Foster and manage connections with several technical teams internally, as well as clients. Product: Showcase their latest innovations and their integration benefits. Feedback: Engage in discussions regarding product enhancements or modifications. Research: Spearhead research in specific product groups upon marketing requests. Initiative: Reach out to managers regarding project completions. Project support: Aid consultants/dealers with project or tender support. Hands-on support: Provide troubleshooting assistance in collaboration with our Application Engineers/Technical Services Director. Additional Duties:

Training: Deliver technical training on-site for the sales team on your expertise. Attend shows: Participate in dealer shows, trade shows, and other events. Problem Solver: Step in for troubleshooting, RMA, and Driver call logs when challenges persist beyond several entries. Quality Checker: Oversee the translations of our technical documentation when needed. Reporting Tasks: Communicate timelines and outcomes of client visits, on-site troubleshooting, and projects to the relevant parties. Benefits:

Skill Enhancement: Access to extensive training programs, both education and certification based. Company car: Your own company car for all your professional journeys. Tech Gear: A laptop and phone to keep you connected and efficient. Home office: This is a remote-first role! Aside from your visits to the clients of course. Travel: Opportunity for international travel!! With teams located across Europe you will be undertaking visits to other sites. If this sounds like a match for your skills and interests then apply here with an up to date CV and I'll be in touch if there's a match!

Please note that Italian fluency and Italian residence are required for the position, candidates without both of these cannot be considered and will not be reviewed.

Evelyn Hay - Recruitment partner

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