Technical Account Manager - Italy Lazio

Technical Account Manager - Italy
Roma
Lazio, Lazio

Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450, 000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.

Currently, we are looking for a Technical Account Manager. The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account Manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Location: Based in Milan or Rome (Work from Home combined with face-to-face customer visits)

Your tasks will include:Provide input to the writing of proposals and Statements of WorkSupport delivery implementation and consulting services to meet Veeam Software solution design and deliverablesProvide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc. )Assist with assessment and design of solutions as well as post-installation issuesAssist with Veeam Software solution implementation effort estimationCreate white papers, solutions guides, best practices, custom documentation, etc. Deliver onsite knowledge transfer on Veeam Software solutionsDocument configuration and completed activitiesAnalyse installed environments and guide optimal Veeam Software configurationsFacilitate communication between client and Veeam supportIdentify additional needs within the client's environment that can be resolved with Veeam Software solutionsProvide input for improvement of process and documentationOvernight travel to meet company goals and objectivesWhat we expect from you:VMware VCP, Microsoft MCSE or equivalent experiencePrince 2, ITIL, PMP, or equivalent experienceBachelor's Degree in technology required (A combination of education and experience will be considered)Hands-on experience with Veeam's Core productsProven Consulting and Project Management experienceExcellent communication, interpersonal and relationship-building skillsSignificant experience and understanding of virtualisation technologies such as VMware and Hyper-VExperience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc. )Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc. )Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc. )Experience with Data Management, Data Protection, Data AnalyticsExtensive experience with Data Center, Business Continuity and Operating SystemsExperience successfully managing multiple simultaneous projects and accountsWorking knowledge of Cloud technologies, capabilities, and protocolsBusiness proficient in Italian and EnglishWe offer:Modern, energetic working environmentOpportunities for professional growth and promotionSalary ranges depending on skills and expertise

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