Technical After-Sales Automotive (German Language) Lazio

Technical After-Sales Automotive (German Language)
Roma
Lazio, Lazio

Professional Solutions, an Adecco Group company, is looking for two highly qualified and motivated professionals to join our client's team.

This is a fantastic opportunity to work in the automotive industry and contribute to the success of a leading company.

Technical After-Sales Automotive (German Language)

The candidate will be responsible for maintaining the quality and service standards of the technical support team in claims processing.

Activities:- Management and analysis of technical support tickets (1st level help desk). - Support in the implementation of practices to improve the operational efficiency of processes. - Review of warranty claims. - Ongoing interface with dealers in the field and remotely. - Creation and review of monthly reports. - Creation and management of team performance and process reports.

Requirements:- Previous experience in the automotive/motorcycle industry. -Mandatory knowledge of German language (at least B2). - Knowledge of automotive components (related to engine; injections; electrical components). - Knowledge of technical documentation. - Good knowledge of the English language.

What we offer:-Retribution and placement will be evaluated according to the actual skills of the resource, offering a contract commensurate with experience. -Working tools.

Place of work: smart working