Technical Assistant Montà

Technical Assistant
Montà
Piemonte, Montà

We are looking for a Technical Support Specialist based in V2 SpA, Racconigi (CN).

He/She will work in the **AFTER SALES & TECHNICAL SUPPORT AREA** and will be responsible for the technical assistance to our **ITALIAN/ ENGLISH** speaking clients.

**MAIN ACTIVITIES**:

- Ensure an excellent after sales service, giving telephone and online assistance and advice about the installation and maintenance of our products;

- Ensure prompt responses to clients' needs and find quick solutions to incoming technical problems;

- Organize visits to clients, he/she will be in charge to identify and solve technical issues;

- Organize and implement training courses for the internal salesforce and clients in the country area he/she will be responsible for;

- Support the product development process working closely with the R&D and Quality Departments;

- Support the internal salesforce about technical topics.

**EDUCATION/SKILL REQUIREMENTS**:

- previous experience in similar positions will be considered as a plus;

- High School Diploma in electronics/mechanics.

Bachelor or Master degree will be considered as a plus;

- Fluent in English;

- Other language knowledge will be considered as a plus;

- Customer oriented and great communication skills;

- Availabilty to travel abroad, if required

**Job Types**: Full-time, Permanent

**Salary**: €25, 000. 00 - €35, 000. 00 per year