Technical Business Manager - Pharma Monza

Technical Business Manager - Pharma
Monza
Lombardia, Monza

When you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation.

As part of a successful, growing global organization you will be encouraged to perform at your best.

With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

**Location/Division Specific Information

Location / Service Territory: Italy - **Lombardia

Division**:Pharma Services Group

**Job Title**:Technical Business Manager** (f/m/d)

**Discover Impactful Work**:

Technical Business Manager is a highly exciting role, and it's the perfect opportunity to demonstrate your Account Leadership skills in a premier multinational environment.

You will be instrumental in proactively handling customer expectations and ensuring accurate actions are implemented to support them in delivering life-saving medicines to patients across the world.

Acting as the main point of contact, you will ensure the effective and efficient management of a customer account, guarantee an accurate understanding of customer requirements in terms of expected costs but also ensure that during the lifecycle of the product everything is done in compliance with MSA and agreement with clients.

**A day in the Life**:

- supervise the TT activities to be sure that costs, timeline and customer expectations, are always met.

- prepare and constantly update commercial forecast and potential revenues; actively participate and lead contractual negotiation together with internal partners

- supervise progress status to identify corrective actions in order to improve client satisfaction and revenues from the production order, in compliance with contract requirements (deadlines and service level);

- collaborate with the involved parties, propose and carry out an efficient plan to settle the issue, while protecting Patheon' interests and image;

- ensure the development and management of good relationships with clients of the plant: constantly keep in touch with clients, fully understand technical requirements of clients, propose potential technological development plans to clients, build and retain clients' loyalty towards Patheon and contribute to the constant alignment of Patheon with potential new technological, whilst fostering and seizing new business opportunities.

**Keys to Success**:

**Education

Bachelor/ Master;

**Knowledge, Skills, Abilities

- hands-on experience in the pharmaceutical/chemical industry and CMO manufacturing processes;

- confirmed experience in account management and in a customer-facing role

- analytical skills, excellent relationships skills at all levels;

- proficient English (speaking, reading, writing) and Italian

- ability to work well independently and in a team-based environment.

We are offering an employment with an innovative, future-oriented organisation with outstanding career and development prospects and an exciting company culture which stands for integrity, intensity and innovation.

The role comes with a competitive salary plan, company pension scheme and further employee benefits.

Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Watch as our colleagues explain 5 reasons to work with us.

As one team of 100, 000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Accessibility/Disability Access