Technical Consultant Lazio

Technical Consultant
Roma
Lazio, Lazio

Overview:WELCOME TO SITASITA is the leading specialist in air transport communications and information technology.

We don't just connect the global aviation industry; we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.

As an organization, we cover 95% of all international air travel destinations and work with over 2, 800 air transport and government customers in every corner of the globe.

Immerse yourself in the dynamic world of technology while embracing our collaborative and inclusive culture. Ready to redefine air travel?

The journey starts here, with you at SITA. ABOUT THE ROLE & TEAMChallenge: Our people take on some of the biggest challenges in our industry.

They aren't afraid to think bigger, work harder, and deliver smarter solutions that are continuously transforming air travel. Opportunity: Taking on these challenges opens up a world of opportunities for our people.

We make sure they have the chance to develop their skills, explore new horizons, and grow their careers on a global scale. WHAT YOU WILL DOAs a consultant, you will be a key component in the delivery of SITA's Airport Management Systems to our clients.

Using your expertise and in-depth knowledge of Airport Operations, as well as being a Subject Matter Expert on SITA Systems, you will:Work with customers to provide consultancy services and advice to resolve key business issues within your field of expertise. Engage in consultancy activities, including capturing and prioritizing customer needs and business requirements, redesigning business processes, and building customer capabilities to achieve operational efficiencies in cost reduction and/or service improvement. Develop and run structured client workshops and manage activities as required to enable the customer to fully realize the benefits of the consultancy. Configure the SITA software according to business needs and technical requirements. Act as the bridge between the customer and Product Management to facilitate new customer requirements and the evolution of SITA Products. Deliver consulting assignments as part of the delivery team to build trusted relationships with customers, present key findings and recommendations, demonstrate technical credibility, and obtain field/customer feedback. Provide Subject Matter Expert support to the SITA Sales Force. Execute consulting methodology and quality in accordance with corporate and regional standards (deliverables, customer satisfaction, profitable P&L, various indicators). Keep current with new technologies and industry trends. Qualifications:EXPERIENCEExtensive experience in Business and Technical consultancy within the IT & Telecommunications industry. Experience implementing complex software solutions for customers. Operating at senior levels of customer organizations (Heads of Departments/Functions).

Understanding of the Airline Industry IT environment is an advantage, specifically Airport Operations. Solid technical understanding and experience (MS SQL & Windows Server are desired; experience with JIRA and Confluence is a plus). Experience integrating systems on both technical and functional levels.

Good understanding of technologies used for integration (message queues, web services, etc.

). EDUCATION AND QUALIFICATIONSBusiness, Engineering, or Information Systems degree or equivalent work experience required. Business Analysis qualification preferred. Project Management qualification preferred. WHAT WE OFFER:At SITA, we disrupt the status quo by empowering our people to pioneer innovations that touch the lives of billions.

Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture that values our talented team members for their contributions and dedication.

Check out our core benefits, enabling our people across the globe:Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers). Flex Day: Shape your workday to suit your life and your plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health – a personalized, proactive platform to support diverse wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!Competitive Benefits: Access competitive benefits tailored to the local market and your employment status. SITA is an Equal Opportunity Employer and values a diverse workforce.

In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

#J-18808-Ljbffr