Technical Functional Analyst -Marketing Systems Milano

Technical Functional Analyst -Marketing Systems
Milano
Lombardia, Milano

Role purpose**:

Another important aspect of this role is to manage the in-life cycle of the solution designed, covering feedback, improvements and continuous product releases.

**Key accountabilities and decision ownership**:

- Responsible for the functional design of the new enhancements of the campaign systems of the area

- Responsible of the test strategy design and execution of the project of the area

- Governance of outsourced Suppliers involved in the area providing supervision and guidance to developments

- Responsibility of the developments and on-going support of CVM systems (resolving technical problems as they arise)

- Collaborate strictly with Operation teams in order to assure the best E2E service to the final customers

- Manage the activities assigned to achieve the business requirements within the agreed timelines with high quality and in an Agile work environment.

**Core competencies, knowledge and experience**:

- Knowledge of the software lifecycle methodology

- Knowledge of some campaign automation solutions, preferred knowledge of HCL Unica/Interact Campaign and or Pega CDH

- Knowledge of the main data integration technologies

- Fluent in speaking and writing in English

**Must have technical / professional qualifications**:

- Experience in design and development digital solutions for final customers

- Previous experience in a system integrator company preferred

- Knowledge of Agile methodologies

- Academic Background: Telecommunication or Software computer engineering preferred

**Key performance indicators**:

- High quality of the solution designed and delivered

- Full autonomy of activities