Technical Functional Analyst -Marketing Systems
Role purpose**: Another important aspect of this role is to manage the in-life cycle of the solution designed, covering feedback, improvements and continuous product releases.
**Key accountabilities and decision ownership**: - Responsible for the functional design of the new enhancements of the campaign systems of the area - Responsible of the test strategy design and execution of the project of the area - Governance of outsourced Suppliers involved in the area providing supervision and guidance to developments - Responsibility of the developments and on-going support of CVM systems (resolving technical problems as they arise) - Collaborate strictly with Operation teams in order to assure the best E2E service to the final customers - Manage the activities assigned to achieve the business requirements within the agreed timelines with high quality and in an Agile work environment.
**Core competencies, knowledge and experience**: - Knowledge of the software lifecycle methodology - Knowledge of some campaign automation solutions, preferred knowledge of HCL Unica/Interact Campaign and or Pega CDH - Knowledge of the main data integration technologies - Fluent in speaking and writing in English **Must have technical / professional qualifications**: - Experience in design and development digital solutions for final customers - Previous experience in a system integrator company preferred - Knowledge of Agile methodologies - Academic Background: Telecommunication or Software computer engineering preferred **Key performance indicators**: - High quality of the solution designed and delivered - Full autonomy of activities
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