Technical Presales Consultant Milano

Technical Presales Consultant
Milano
Lombardia, Milano

Job Purpose**:

Certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organisation on defining solutions and projects

**Responsibilities**:

- Ability to support the design of vendor solutions to meet customer requirements

- Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)

- Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams

- Ownership of assigned Request Manager resolver group

- Respond quickly to queries or customer care issues

- Communicate product and technology information to educate internal and external audiences

- Deal with product/solution enquiries from internal/external sales and resellers

- Work with sales teams to profile repeatable solutions for stock and inventory planning purposes

- Maintain peer-level technical contacts in assigned vendor

- Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation

- Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates

- Opportunity to deliver basic post-sales implementation services

- Develop Product knowledge to a competent technical level in line with vendor/business expectations

**Knowledge Skills and Experience

- Certified across single or multiple vendors

- Professional and polished delivery of customer presentations.

- Strong commercial awareness

- Effective oral and written communication skills.

- Strong attention to detail, priority management and planning skills.

- Good business skills and able to run professional meetings and business engagements.

- IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

**What's In It For You?

- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.

- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.

- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!